Privacy policy
Last updated: 10 November 2026
This policy explains in plain language what data Free SmartOLT holds and what we do with it. "We" means Free SmartOLT. "You" means the ISP that signs up and the people who use its panel.
Who we are
The service is Free SmartOLT, at freesmartolt.com. For any question about your data, write to support@ispledger.com.
What we collect at sign up
- your company name
- your email address
- the site name you choose
- the IP address the request came from
We use these to create your panel, to send you the confirmation and password reset emails, to keep the rule of one panel per email address, and to stop abuse of the sign up form.
The sign up system does not store your password. Your panel stores it as a hash that cannot be read back.
What your panel stores
Your panel has its own database. It stores what you enter and what it reads from your OLT:
- the address and login of each OLT. The OLT password is stored encrypted.
- ONU serial numbers, positions on the OLT, VLANs and profiles
- the customer names, descriptions, addresses, map positions and notes that you type in
- signal and status history
- zones, splitters, tickets and other records you create
- OLT configuration backups, stored encrypted
- an activity log: who did what and when, with the IP address of the user
We store this to give you the service: to show your network, to make the changes you ask for, and to let you see what happened and who did it.
Your customers' data
The panel does not need personal details of your customers to work. If you type customer names, addresses or other personal details into the panel, you decide to do so and you are responsible for that data. That includes having the right to hold it and telling your customers where the law in your country asks for it.
We store that data for you so the panel can show it. We do not use it for anything else.
What we do not do
- We do not sell your data.
- We do not show advertising.
- We do not use advertising or tracking cookies.
Who else processes data
- Brevo sends our emails. To send you an email, Brevo receives your email address and the content of the message, such as the confirmation link.
- OpenStreetMap provides the map pictures. When you open a map page in your panel, your browser loads the map pictures directly from OpenStreetMap, which then sees your IP address and the area you look at.
Where the data is
The server is hosted in Europe.
Cookies and browser storage
- One session cookie keeps you signed in to your panel. If you tick "Remember me" it lasts up to 30 days. If not, it ends when you close the browser.
- Browser storage remembers your display choices on your own device, such as the light or dark theme. This is not sent to us.
- There are no advertising cookies and no tracking cookies.
How long we keep data
| Data | Kept for |
|---|---|
| A sign up that was never confirmed | Deleted after 24 hours |
| The record of emails we sent, used for the daily limits | 2 days |
| Password reset requests | 2 days |
| Signal, traffic and network history in your panel | 30 days |
| ONU status changes in your panel | 180 days |
| Everything else: your sign up details, OLTs, ONUs, records and the activity log | While your panel exists |
Get your data or delete your panel
- Export: you can export your ONU records from your panel at any time. See graphs and reports.
- Correct: you can change your records in the panel yourself.
- Get a copy or ask a question: write to support@ispledger.com.
- Delete your panel: write to support@ispledger.com from the email address you signed up with and give your site name. We delete the panel and its database.
Changes to this policy
If we change this policy we will update the date at the top of this page. For an important change we will email you where we can.
Contact
Free SmartOLT, support@ispledger.com.