Bulk actions
Bulk actions apply one action to many ONUs in one go. Use them after a plan change, to reboot the ONUs of one PON port, or to disable and enable a group of customers.
Which actions exist
| Action | What it does on each ONU | Effect on the customer |
|---|---|---|
| Reboot | Restarts the ONU. | Loses internet for about a minute. |
| Disable | Deactivates the ONU on the OLT. It stays authorized. | No internet until you enable it again. |
| Enable | Activates a disabled ONU again. | Service comes back. |
| Set speed profile | Puts the chosen speed profile on the ONU's internet service. The VLAN is not changed. | Drops for a few seconds while the service port is created again. An ONU that already has exactly that speed is not touched. |
Other changes, such as VLAN, delete or replace, are done one ONU at a time on the ONU page.
Select the ONUs
- Open Tasks, Bulk actions. This is the Configured list with a tick box on every row. You can also click the list icon (Select ONUs for bulk actions) on the Configured page.
- Use the search and filters to show only the ONUs you want. For example choose an OLT, a board and a port to see one PON port, or choose a speed profile under Profile. See Find and manage ONUs.
- Tick the ONUs. The box in the table heading ticks or clears every ONU on the page.
- Check the counter in the bar above the table. It shows, for example, 12 ticked.
The list shows 100 ONUs per page and ticks apply to the page you see. If your group is larger than one page, run the action once on each page.
Apply the action
- Choose the action in the list next to the counter: Reboot, Disable, Enable or Set speed profile.
- For Set speed profile, a second list appears. Choose the speed there.
- Press Apply.
- A Please confirm box names the action and the number, for example Reboot 8 ONUs? Each customer loses internet for about a minute. Check the number, then press Yes.
- Wait. The panel shows Working through the ticked ONUs on the OLT... while it works. Do not close the page.
- You should then see a green message such as Rebooted 8 ONUs., Disabled 8 ONUs., Enabled 8 ONUs. or New speed set on 8 ONUs.
Reboot and Disable interrupt every ticked customer. Check the filters and the counter before you press Apply. A filter you forgot can put the wrong customers in the list.
The safety rule: more than 10 ONUs
When you tick more than 10 ONUs and choose Reboot or Disable, an extra box appears next to the Apply button. It reads Type 12 to confirm, with your real number. You must type exactly the number of ticked ONUs before the action is accepted.
- With 10 ONUs or fewer, the confirm box is enough.
- Enable and Set speed profile never ask you to type the number.
- If the number does not match, nothing is done. The panel answers Nothing was done and tells you which number to enter.
The rule is there so that a wrong filter cannot disconnect a whole PON port or a whole OLT with one click. One action can cover at most 500 ONUs.
What happens on partial failure
The panel works through the ONUs one by one, OLT by OLT. Each ONU succeeds or fails on its own. A failure does not stop the others, and it does not undo the ones already done.
- The green message counts only the ONUs that were done, for example Rebooted 9 ONUs.
- A red message counts the rest, for example 3 not done, followed by the reason for up to five of them. Each reason starts with ONU and the internal number of that ONU. This is the number at the end of the address of its ONU page.
- If the panel cannot connect to one OLT, all ticked ONUs on that OLT fail with the same reason. ONUs on your other OLTs are still processed.
Common reasons are:
- The OLT cannot be reached. See Connection troubleshooting.
- The serial at that position on the OLT changed. Refresh the OLT under Settings, OLTs and try again.
- For Set speed profile: no internet VLAN is saved for the ONU. Open the ONU page and set its VLAN with Configure first.
To finish the job, filter the list again and repeat the action for the ONUs that were not done. Repeating Set speed profile on ONUs that already have the speed does not drop them again.
Where to see what was done
Every bulk action is written to Tasks, Task history. The row shows the task (for example Reboot many ONUs), how many were done (for example 9 of 12 ONUs), who ran it, and Done or Failed with the first reasons. See Presets and auto actions for the task history page.
After a bulk action
- Disabled ONUs show the Disabled status icon in the Configured list. Click that icon in the filter row to list them all, for example before you enable them again.
- Speed and disable changes are in the running configuration of the OLT. Press Save in the menu (Save OLT configuration) so the OLT keeps them after a restart.
- To move all customers of one plan to a new speed, filter by the old speed under Profile, tick them, and set the new speed profile. See Speed profiles and ONU types.
Still stuck? Write to us and include your site name. No panel yet? Create one for free.