Free SmartOLT

Your account and password

Each panel has one login. This page explains how to sign in, how to change the password, what to do when you forget it and how to have your panel deleted.

Your login

  • Address: your site name followed by .freesmartolt.com, for example https://yourname.freesmartolt.com. You chose the site name when you signed up.
  • Username: always admin. It cannot be changed.
  • Password: the one you chose after you confirmed your email address.
  1. Open your panel address. If you only remember the site name, type it at /login and press Go to my sign in page. You are sent to your panel's sign in page.
  2. Type admin in Username and your password in Password.
  3. Tick Remember me for 30 days if you use your own computer.
  4. Press Sign in. You should see the Overview page.

To sign out, press Log out in the menu.

Everyone who knows the password can authorize, reboot and delete ONUs on your OLTs. Share it only with technicians you trust, and change it when someone leaves your company.

Change your password inside the panel

  1. Sign in to your panel.
  2. In the menu press Account, or open Settings, then General.
  3. Type the new password in New password and again in Confirm new password. It must be at least 8 characters.
  4. Press Save changes. You should see Settings updated successfully!

The new password works from your next sign in. If you leave New password blank, the current password is kept.

The same page holds your Display name, Company name and Time zone. The time zone controls how dates and times are shown in reports and lists. Username is shown but cannot be edited.

Forgotten password

You can set a new password by email. You need your site name and the email address you signed up with.

  1. Open /reset. The Forgot Password? link on your panel's sign in page takes you to the same place.
  2. Type your Site name (only the first part, without .freesmartolt.com) and your Email address.
  3. Press Email me a reset link. You should see Check your inbox.
  4. Open the email Reset your panel password and press Choose a new password.
  5. Type the new password two times and press Save new password. It must be 8 characters or longer. Very easy passwords are refused.
  6. When you see Password changed, press Open my panel and sign in with admin and the new password.

Rules for the reset link:

  • It works for 60 minutes.
  • It can be used once. After you save a new password, the link is dead.
  • It is sent only to the email address the panel was signed up with. It cannot be sent to another address.

The page always answers Check your inbox, even when the site name and email address do not belong together. This is on purpose, so that nobody can use the form to find out who has a panel. If no email arrives, the pair you typed is probably wrong.

If the reset does not work

  • No email arrives. Look in your spam folder. Check the site name: it is the first part of your panel address. Check that you used the same email address as at sign up.
  • "This link is not valid." The link is older than 60 minutes or was already used. Press Ask for a new link.
  • You asked several times. Only a few emails per day go to one address. Use the newest email you received, or wait until the next day.
  • "We could not change the password just now." Wait a minute and send the form again. The link stays valid.
  • You no longer have access to that mailbox. The reset link can only go to the sign up address. Write to support@ispledger.com or use /contact and explain the situation.

One panel per email address

Each email address can have one panel. Capital letters or a +tag in the address do not make it a different address, and for Gmail the dots in the name do not either.

If you sign up again with an address that already has a panel, no second panel is made. The form shows Check your inbox, and the email tells you the address of the panel you already have. If you forgot its password, reset it as described above.

A sign up that was never confirmed is forgotten after 24 hours. The site name and the email address are then free again.

Ask for your panel to be deleted

You can ask us to delete your panel at any time. There is no button for this inside the panel.

  1. Write an email to support@ispledger.com from the email address you signed up with.
  2. Give your site name and say that you want the panel deleted.

Deleting the panel does not send any command to your OLTs. If you want to stop the panel from reaching an OLT before that, remove the OLT from the panel first, or change the OLT user's password on the OLT.

If you only want to stop using one OLT, you do not need to delete the panel. Open Settings, then OLTs, and remove the OLT with the red bin icon. See Add an OLT.

Still stuck? Write to us and include your site name. No panel yet? Create one for free.